{"id":82,"date":"2025-11-19T22:10:30","date_gmt":"2025-11-19T22:10:30","guid":{"rendered":"https:\/\/madebyroo.co.uk\/CPW\/?page_id=82"},"modified":"2025-11-19T22:14:41","modified_gmt":"2025-11-19T22:14:41","slug":"safety","status":"publish","type":"page","link":"https:\/\/madebyroo.co.uk\/CPW\/safety\/","title":{"rendered":"Safety"},"content":{"rendered":"\t\t
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Security, Safety & Regulation<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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At ConnectPlayWise, trust and safety are at the heart of everything we do.<\/b> Connecting children and older adults across generations is deeply rewarding, but it requires rigorous safeguarding, privacy and high quality operations. Our platform is designed to protect everyone while enabling meaningful, joyful interactions.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Safeguarding and risk management<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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We take safeguarding seriously at every level. From the earliest stages of development, we have:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Rigorous<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tCreated and continuously updated a risk register, informed by our successful Innovate UK project funding application.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Proactive<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Completed a full FMECA (Failure Modes, Effects, and Criticality Analysis) to identify and prioritise potential risks.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Expert<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Engaged expert legal and safeguarding advisors to benchmark best practice for online intergenerational platforms.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Aligned<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Mapped our terms, privacy language and safeguarding frameworks with sector-leading standards for working with children and older adults.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Our safeguarding approach is proportionate and context-aware. We deploy different matching pathways for family interactions, where we connect schools and care homes or where older people are engaging from home. Every connection is structured to be meaningful, safe and secure.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Identity verification and checks<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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To ensure every participant is who they say they are, adults on the platform undergo robust verification.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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01<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Enhanced DBS checks are required for anyone working with children, registered via Care Check (DBS Umbrella Body).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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02<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Digital identity checks are carried out using three supporting documents or online verification, with seamless integration into the platform.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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03<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Controlled onboarding ensures every match is appropriate for the relationship context.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Safe and respectful communication<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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We work hard to foster positive and respectful intergenerational interaction:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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  • Swear word and profanity filters prevent inappropriate language.<\/span><\/li>
  • Our platform avoids recording faces, ensuring interactions are secure and private.<\/span><\/li>
  • All communication flows are designed for wellbeing and dignity, supporting meaningful connection without compromising safety.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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    Compliance, data protection and privacy<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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    ConnectPlayWise meets internationally recognised standards for data protection and privacy.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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    • We are ICO-registered, ensuring compliance with UK data protection law.<\/span><\/li>
    • Our insurance coverage includes indemnity, cyber liability, and management liability (global, excluding USA & Canada).<\/span><\/li>
    • All our processes are designed to respect participants\u2019 privacy while enabling measurable impact.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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      Our commitment<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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      ConnectPlayWise: where connection is joyful, meaningful, and always safe.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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      Our promise is simple: every interaction is safe, every connection is secure and every participant is respected. <\/b>We combine rigorous safety practices with research-driven, joyful intergenerational learning, giving institutions, educators, and carers confidence to engage without compromise.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Security, Safety & Regulation At ConnectPlayWise, trust and safety are at the heart of everything we do. Connecting children and older adults […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-82","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/madebyroo.co.uk\/CPW\/wp-json\/wp\/v2\/pages\/82","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/madebyroo.co.uk\/CPW\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/madebyroo.co.uk\/CPW\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/madebyroo.co.uk\/CPW\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/madebyroo.co.uk\/CPW\/wp-json\/wp\/v2\/comments?post=82"}],"version-history":[{"count":4,"href":"https:\/\/madebyroo.co.uk\/CPW\/wp-json\/wp\/v2\/pages\/82\/revisions"}],"predecessor-version":[{"id":92,"href":"https:\/\/madebyroo.co.uk\/CPW\/wp-json\/wp\/v2\/pages\/82\/revisions\/92"}],"wp:attachment":[{"href":"https:\/\/madebyroo.co.uk\/CPW\/wp-json\/wp\/v2\/media?parent=82"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}